When it comes to applying for an auto title loan, there are a lot of questions that might come up. And ideally, you would want them answered in the most efficient manner.
But there are a lot of title loan companies that use overseas call centers. Call centers outside the United States may be problematic for many reasons, not least of which includes losing contact, miscommunication, and poor customer service.
Max Cash® Title Loans is an American loan processing company. We provide loan assistance directly from Arizona, and when clients call, they speak directly with one of our loan processors. So rest assured you will be speaking to a financial expert that deals directly with lenders on behalf of clients.
We don’t hire call centers to handle our clients concerns for us, we’d rather talk to them one on one. Our clients are our first priority, their satisfaction is what we strive to achieve. So how can we say we’re readily available if we hire out our customer service team? We can’t, plain and simple.
Having a U.S. based team of customer service agents ensures connections are not frequently lost. Lines could get cut when discussing important matters, but they occur significantly more when a connection has to be made between two countries.
Call centers frequently gain and lose employees. This could make matters difficult for title loan clients in need of information because new hires may not be properly informed on protocols or be able to provide the right information in a timely manner. Max Cash Title Loans makes sure to provide clients with an accessible and reliable support staff.
Max Cash Title Loans Difference
We take client satisfaction very seriously. We’re a hardworking close knit company of financial loan specialists. We consider clients to be a part of our family. Which is why we make ourselves readily available when needed.
Our company is open Monday through Sunday, from 6am to 9pm. We know that life can be unexpected and that problems may arise at any given time. More often than not, clients will need help outside the traditional 9am to 5pm business hours. For this reason, we have decided to be readily available most hours of the day.
Individuals who choose to work with Max Cash Title Loans are subject to our amazing benefits. Take a look at what our clients are able to access:
- Fast Pre Approval
Due to our decade of experience, and knowledgeable loan processing team, we are able to distinguish qualified clients. This means once we receive a client’s information, we may be able to let them know right away if they are pre approved for a title loan.5
- Low Credit or Past Bankruptcy No Problem5
Over the years we have been able to help clients with low credit obtain auto title loans. We are able to do this through our connections with lenders throughout the nation. We work closely with title loan lenders that take into account other factors besides simply a credit score or past bankruptcy.5 After all, past financial problems are not truly indicative of where a client’s finances may be currently.
- Same Day Funding
We know that bills have time stamps on them. Financial problems may require immediate solutions. Max Cash Title Loans works with lenders that have fast processes so clients may be able to receive funding the same day they are approved.5
- No Pre Payment Penalties
A lot of title loan lenders will fine borrowers for making early payments or paying off their loan early. They do this because by paying a loan back early, less interest is earned. However, Max Cash Title Loans doesn’t believe clients should be fined for being financial responsible. We work with lenders that do not fine borrowers pre payment penalties.3
- Unmatched Customer Service
Unlike many title loan lenders that hire customer service agents to handle client questions or concerns, our support staff is made up of loan processors. This means that the financial specialists that help clients acquire affordable loans, are the same individuals that answer phones.